Returns & Exchanges

At Fitshop, we want you to love your fit, which is why we offer a 30-day window for returns or exchanges on all unworn apparel with original tags attached. If your purchase isn't perfect, we make the return process seamless and straightforward.

Return Process

  • 1.
    Initiate Your Request

    Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

  • 2.
    Print Your Label

    Once approved, download and print the prepaid shipping label provided via email and securely pack your items in their original packaging.

  • 3.
    Drop Off Package

    Affix the return label to your parcel and drop it off at any authorized courier location or schedule a home pickup.

  • 4.
    Receive Your Refund

    After our quality control team inspects the items, your refund or exchange will be processed within 5-7 business days to your original payment method.